Privacy Policy
Last updated: December 2024
1. Introduction
Welcome to Sovo ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our application.
2. Data We Collect
We collect the following types of data:
- Account Information: Email address, authentication provider (Google, email/password)
- Check-in Data: Daily energy levels, social load ratings, mood (optional)
- Challenge Data: Challenge completions, difficulty ratings
- Debrief Data: Event descriptions, energy changes, reflections
- AI Interactions: Questions asked to AI features (not stored long-term)
- Usage Analytics: Feature usage, session data (anonymized)
3. How We Use Your Data
- To provide and personalize the app experience
- To generate AI-powered insights based on your patterns
- To improve our services and develop new features
- To communicate important updates about the service
- To process payments (handled securely by Stripe)
4. Data Storage & Security
Your data is stored securely using Supabase (PostgreSQL) with row-level security. All data transmission is encrypted via HTTPS. We do not sell your personal data to third parties.
5. AI & Third-Party Services
We use the following third-party services:
- OpenAI: For AI-powered features. Your prompts are sent to OpenAI for processing but are not used to train their models.
- Supabase: For authentication and data storage
- Stripe: For payment processing (we don't store card details)
- Vercel: For hosting the application
6. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate data
- Erasure: Delete your account and all associated data
- Portability: Export your data in a readable format
- Withdraw consent: Opt out of non-essential data processing
To exercise these rights, go to Settings → Delete Account, or contact us at privacy@sovo.one
7. Data Retention
We retain your data for as long as your account is active. When you delete your account, all personal data is permanently deleted within 30 days. Anonymized analytics may be retained for service improvement.
8. Cookies
We use essential cookies for authentication and session management. We do not use tracking cookies for advertising. You can disable cookies in your browser settings.
9. Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect data from children under 13. If you believe we have collected such data, please contact us immediately.
10. Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes via email or in-app notification. Continued use after changes constitutes acceptance of the updated policy.
11. Contact Us
For questions about this privacy policy or your data, contact us at:
privacy@sovo.one